Network Assurance Engineer

Midrand, South Africa


This job is not available anymore.

The role of the Network Assurance Engineer is to provide high level, high-quality assurance role to cooperate clients. Support all technical aspects of a Converged Network infrastructure, including IP networking, WAN connectivity, Telco related problems, Router configurations, Firewalls, DNS, servers, ICP/IP, MPLS, QoS at an escalation level. 

If you want to elevate your career in 2024, this is the opportunity you have been waiting for!

Responsibilities:

  • To provide a high level, high quality service assurance role to corporate clients, in the Client Services Operations Centre [CSOC].
  • Support all technical aspects of a Converged Network infrastructure, including IP networking, WAN connectivity, Telco related problems, Router configurations, Firewalls, DNS, servers, ICP/IP, MPLS, QoS and GSM related products.
  • Manage and respond to all reported network events – internally and externally.
  • Reporting of all incidents to relevant parties/vendors.
  • Liaising with Customers on all network events and fault resolutions.
  • Fault Management update on Siebel CRM; complete understanding of Incident/Problem/Change Management practices.
  • Cross collaboration with all levels within the Organization.
  • Must be willing to work shifts.

Minimum requirements

  • Grade 12 and a valid CCNP(Essential) Cisco certification essential – verified, SD WAN certifications essential
  • At least 3-5 years’ experience of which 3 years must be within a complex IP Routing and switching environment of which 2 years with service provider focus.
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