Senior Business Analyst

🚨 Senior Business Analyst Wanted: Redesign the Engine While It's Running

In the world of enterprise telecommunications, nothing stands still, and standing still is falling behind.

We’re looking for a Senior Business Analyst who thrives in complexity, sees patterns where others see problems, and knows how to turn inefficiency into innovation. If you're the kind of person who doesn’t just fix what's broken, but questions why it existed in the first place, you’ll feel right at home here.

🧠 Why This Role Exists

Massive operations. Complex tech ecosystems. High-volume, high-urgency delivery cycles.

Your mission: Reimagine how we work, then help make it happen. From product lifecycle processes to solution design, you'll be the catalyst driving leaner, smarter, more profitable operations.

🔍 What You’ll Do

🛠 Process Design & Optimization

• Map, audit, and rethink how tech products flow from concept to delivery

• Identify bottlenecks and design workflows that scale

• Track process performance using advanced analytics

⚡ Innovation & Transformation

• Introduce new capabilities, systems, and frameworks that unlock growth

• Collaborate with technical teams to integrate change smoothly

• Bring the future in—adopt and adapt emerging tech and methodologies

🚀 Project Ownership

• Lead multiple initiatives with precision and accountability

• Set project milestones, drive alignment, and deliver outcomes

• Balance rapid execution with thoughtful planning

🧩 Technical Expertise

• Provide deep process knowledge to product and dev teams

• Guide stakeholders through transitions and adoption

• Maintain clear documentation for every new process, tool, and change

📈 Performance & Impact

• Define what success looks like—then measure it

• Report the business impact of your process improvements

• Identify new areas to optimize using performance data

🎯 What You’re Here to Achieve

• Increase Profitability – Streamline product cycles, reduce waste, and stretch every resource further

• Enhance Productivity – Accelerate delivery, reduce manual tasks, and improve throughput

• Drive Innovation – Bring bold ideas to life and embed them into how we operate

🔧 What You Bring

• 2–4 years' experience as a Business Analyst, Process Engineer, or Technical Specialist

• Strong background in technical environments, with repeatable cycles and systems

• Experience in telecoms is a major plus

• Solid understanding of system design, delivery, and deployment processes

• Bonus: JIRA admin experience, ITIL certification, and a degree in IT/Engineering

🧠 What Sets You Apart

• You can speak both technical and business fluently

• Calm under pressure, focused during chaos

• Known for keeping teams aligned and stakeholders engaged

• Detail-obsessed and highly organized

• Curious, forward-thinking, and relentless in pursuit of better

🧨 Why You Shouldn’t Wait

• Make an immediate impact: This is not a back-office role. Your work will directly influence operational performance and profitability

• Work with the best: You’ll be part of a high-functioning team solving big problems with smart people

• Leave your mark: We're not looking for someone to maintain processes—we’re looking for someone to redefine them

📩 Ready to Lead Change?

Send your CV and a short cover letter outlining how you’ve driven transformation before.

Be the one who brings clarity to complexity. Be the reason it all runs better.

Apply for this job